Privacy Policy

(A) This Policy

Your privacy is of vital importance to us. Accordingly, Luminousheal (referred to as “ourselves”, “we”, “us”, and “our”) has developed this privacy statement for our website (www.luminousheal.co). It governs the privacy of our visitors (referred to as “user”, “visitor”, “you”, and “your”) who choose to use it. For purposes of the General Data Protection Regulations, Luminousheal is a controller.

This policy outlines the procedures we follow to collect, process, store, and protect our user’s personal information. Users are requested to read this privacy statement carefully to understand our practices regarding your personal information.

(B) Collection of Personal Data

This privacy policy applies to information that we, Luminousheal, collect from or about our customers. We may combine information collected from different methods to serve you better and with more personalization.

We collect personal information such as first name, delivery address, email address, and location. This information is only used to provide our products and services.

(C) Use of Personal Data

Luminousheal will use your information to enhance your experience, complete your purchase, and provide communication if you have signed up for our newsletters.

(D) Legal Bases for Processing

We process your personal data to fulfill our contractual obligations. For newsletter sign-ups, we rely on your consent to process your personal information. You can withdraw your consent at any time by contacting us.

(E) Storage of Personal Data

We have security measures in place to store your personal information securely. Personal information is stored as long as needed to fulfill orders and comply with legal obligations.

(F) Disclosure of Personal Data to Third Parties

We may share your information with trusted third-party suppliers who require access to fulfill billing, payment processing, order fulfillment, and customer service.

(G) Payment Information

This includes details like your credit card number, billing address, and other forms of payment. Payment information is only collected for purchases, and securely stored under your account profile if you create one.

(H) Use of Cookies

Our website uses cookies to identify your device and recognize you on future visits. Cookies help us improve your experience on the website.

(I) Your Legal Rights

You have the right to access, correct, delete, or restrict processing of your data. Please contact us to exercise any of these rights.

(J) External Links

Our site may contain links to other websites. We recommend exercising caution with external links as we cannot control third-party content.

(K) Data Security

We secure your personal and sensitive information using industry-standard methods to prevent unauthorized access, loss, or misuse.

(L) Email Newsletter

Our newsletter informs subscribers about our products and services. Subscribers can unsubscribe at any time via the link in our emails.

(M) Changes to Our Privacy Statement

Luminousheal reserves the right to make changes to our Privacy Policy. Material changes will be posted on our homepage. Please review this Privacy Statement regularly.

(N) Contact Us

We are here to help. If you have questions regarding this Privacy Policy, please reach out to us.